Who: After these interviews, I learned that there are some people who have a lot in common with the students who have the unmet need that I identified, but do not fit the boundary. The overwhelming consensus that I found was that these students are very well aware of all the aspects of the student loans that they are taking out. Factors such as interest rates, subsidized vs. unsubsidized, and payback periods. These students that I talked to all were very well educated on the topic and consciously made the decision to accept the loans and attend the university.
What: For this particular need, it is important to understand and identify that not all students with student loan debt fit this need. Many students have made these decisions knowing full well the consequences so therefore do not need an advising service, rather need tuition assistance or loan forgiveness.
Why: I have already touched on it briefly, but through these interviews I found that the underlying cause for these "outsiders" needs is different. The cause for their need is that simply tuition is a lot of money, rather than they are uneducated about the entire process like those who fit the need for my service.
Inside the Boundary: Outside the Boundary:
WHO IS IN - Students of colleges and universities WHO IS NOT - Students who are
who are uneducated about the process/ very educated and aware of the
effects of student loans and their effect and process of student loans
alternatives WHAT THE NEED IS NOT -
WHAT THE NEED IS - Assistance and advising Tuition assistance and support
with the student loan process. ALTERNATIVE EXPLANATION
WHY THE NEED EXISTS - Lack of education and Perhaps some counties of high
advising in high schools schools do better in educating
and colleges about student about this topic than others
loans
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